January 25, 2024
This policy explains the conditions and process for requesting a refund.
1. Who Can Get a Refund?
- Subscription Services: Refunds are available within 3 days of purchase.
- Free Trials: No refunds after the trial period ends.
- Unused Portions: Refunds apply only to the unused part of a subscription.
2. How to Request a Refund
- Contact Support: Email us at [email protected] within the refund period.
- Provide Details: Include your account info, purchase details, and refund reason.
3. Refund Processing
- Refunds are reviewed case-by-case. We may decline refunds for misuse or violations.
- Approved refunds will be returned to the original payment method within 3 business days.
4. Non-Refundable Items
- Certain Services: Some features may be non-refundable (check product details).
- Discounted Purchases: No refunds for promotional or discounted purchases.
5. Policy Updates
- We may update this policy at any time. Changes take effect immediately upon posting.
6. Contact Us
For any questions, reach out to us at:
Socialimpact
351 Upper Bukit Timah Rd, Singapore 588192
[email protected]
+65 6462 6724