Renewal Policy

This policy explains the automatic renewal terms for your SocialImpact subscription.

1. Automatic Renewal

• Your subscription will renew automatically unless canceled before the renewal date.
• Billing cycles are monthly, quarterly, or annually, based on your plan.

2. Renewal Notifications

• You will receive a reminder 3 days before the renewal date.
• Make sure your contact details are up to date to receive notifications.

3. Subscription Plan Changes

• You can upgrade or downgrade your plan anytime, with changes applied to the next billing cycle.
• Any pricing changes will be communicated in advance.

4. How to Cancel Renewal

• Log in to your account and follow the cancellation steps.
• Cancellation requests must be made at least 3 days before the renewal date.

5. Refunds for Renewals

• Renewal payments are non-refundable, except for unused portions of a subscription.
• If there’s a billing error, contact support within 3 days of renewal.

6. Changes to This Policy

• We may update this policy at any time, with immediate effect upon posting.

7. Contact Us

For any questions, reach out to us at:

SocialImpact
351 Upper Bukit Timah Rd, Singapore 588192
[email protected]

+65 6462 6724